Refund policy

At EcheWealth, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns
We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• You must provide proof of purchase (receipt or order confirmation)

Non-Returnable Items
Certain items cannot be returned, including:

• Perishable goods
• Personal care items
• Gift cards
• Downloadable products
• Items marked as final sale

Refunds
Once we receive and inspect your return, we will notify you of the status.

If approved:

• Your refund will be processed within 5–10 business days
• The amount will be credited back to your original payment method

Late or Missing Refunds
If you haven’t received a refund:

• First check your bank account again
• Then contact your bank or card provider (processing time may vary)

Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at: support@echewealth.com

Return Shipping

• Customers are responsible for return shipping costs
• Shipping costs are non-refundable
• We recommend using a trackable shipping service

Damaged or Incorrect Items
If you receive a damaged or wrong item, contact us within 48 hours of delivery with photo evidence.

Contact Us
Email: support@echewealth.com